Privacy Policy

Last updated: 7/18/2025

1. Information We Collect

Contact Information

When you contact us through our website, we collect:

• Your name
• Phone number
• Email address (optional)
• Service request details and messages
• Preferred service type

Website Analytics

We automatically collect basic website usage information to improve our services:

• Pages you visit on our website
• Time spent on pages
• How you found our website (referrer information)
• Browser type and device information
• Session information (temporary, stored locally in your browser)

2. How We Use Your Information

Service Requests

• Contact you to schedule hot tub services
• Provide quotes and service estimates
• Follow up on completed services
• Send service reminders and maintenance tips

Website Improvement

• Understand which services are most popular
• Improve website navigation and content
• Track effectiveness of our blog articles
• Optimize our service offerings

3. Information Sharing

We do not sell, trade, or share your personal information with third parties.

Your information may only be shared in these limited circumstances:

• With service technicians when scheduling your hot tub service
• If required by law or to protect our legal rights
• With your explicit consent

4. Data Storage and Security

Local Storage

We use browser session storage to track your visit for analytics purposes. This data:

• Is stored only on your device
• Is automatically deleted when you close your browser
• Does not contain any personal information
• Cannot be accessed by other websites

Data Security

• All data transmission is encrypted (HTTPS)
• Contact form submissions are securely processed
• Analytics data is anonymized and aggregated
• We maintain regular security backups

5. Cookies and Tracking

We do NOT use cookies for tracking. Instead, we use:

• Session Storage: Temporary, privacy-friendly analytics that automatically delete when you close your browser
• No third-party tracking: We don't use Google Analytics, Facebook Pixel, or other external trackers
• No advertising networks: We don't share data with advertisers
• No cross-site tracking: Our analytics only work on our website

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we have about you
• Correct: Ask us to update or correct your information
• Delete: Request that we delete your personal information
• Opt-out: Stop receiving communications from us at any time

To exercise these rights, simply call us at (856) 266-7293 or send us a message through our contact form.

7. Children's Privacy

Our services are intended for adults who own or maintain hot tubs. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have questions about this privacy policy or how we handle your information:

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